Premier Bidets Reviews

I reached out about getting three Toto S5 bidet units as the price had recently increased. Not only did they get back to me immediately (after hours), but they price matched and had the units shipped out in very short order. The factory packaging was protected by a box with Instapack foam inserts to protect the units. Very nice. If anyone is looking for bidets, this will be my recommendation.

My husband and I installed our Toto bidet after visiting Japan. We have done a lot of traveling and can say, without a doubt, these are the best toilets in the world. We thought the cost would be higher and that it would be difficult to install. We were pleasantly surprsed by the cost which was lower than expected and our plumber easily installed it.

I ordered the Premier Bidet Lotus 500 for my daughter’s master bedroom. She is very happy with the great quality and features of the bidet. My contractor recommended the Premier Bidet Lotus 500 and we are very pleased with the shopping experience! We would recommend the Premier Bidet Lotus 500 to anyone who might be looking for purchasing a high quality bidet!

The toilet seat I ordered arrived within the timeframe provided with everything showing up as expected. Would purchase from here again.

We put this in our master bath and could not be happier! We love the heated seat and auto flush the most! All our questions were answered by Premier Bidet and they even gave me recommendations. The whole shopping experience was hassle free.

This toilet is incredible. The lid opens automatically to greet you, the seat is warm, the filter eliminates odors, and the warm water cleans you. I also love that the integrated lights work as a night light, so you don't have to turn on the bathroom light.

We purchased this from Premier Bidets in November 2024 and had a good experience - the heavy box arrived on a pallet and there was no damage. Make sure you have at least 2 people to bring it into the house - it is heavy!

This toilet is very expensive. Your family will fight over whose turn it is to use it. It will make you hate all other toilets. So beware, and enjoy!

Now there are standard toilets and then there are “Ultra” Nova washlets! Let’s focus first on the obvious hygiene benefits - game changer for sure. But let’s not discount the comfort factor of a warm seat, warm water and warm air to get the job done in ultimate comfort. Last, but equally important, is the low profile appearance and modern/sleek design of the remote control. Clearly, the best of the best in washlets!

I'm very glad that my research on bidet seats led me to the Washlet S7. I did the installation myself and it was very simple. The washlet works well and I appreciate all the options for changing temperature and water patterns as well as including a feminine wash feature. The remote is intuitive. I use the magnentic mount so that I can access the additional information on the back of the remote. I definitely recommend!

TOTO Washlet S7A Bidet Seat

Best features, best experience out of all I have tried. Would happily purchase again, easy to clean and has many configuration options to dial everything in. Awesome product.

Bought this Toto Washlet S7A from Premier Bidets a few months ago after sooo much research and product studying. I even reached out to their customer service team to compare brands and products! The research proved worth it because we adore our bidet — and what was supposed to be a gift for my husband ended up being an even better gift for me! Can’t imagine our bathroom without it!

I was in the search for two bidets and was not sure which vendor/site to trust. So happy we went with Premier Bidets. Their service is top notch. I received a very detailed email explaining the product (since there are so many options to choose from). The shipping was free and fast. The client service rep was extremely responsive via text. When my contractor thought a piece was missing, the service rep was helpful and knowledgeable even after the purchase was delivered weeks later. Shout out to Justine for making the purchase such a pleasant experience. Highly recommend!

I bought TOTO Drake and TOTO Washlet S7A combo and love it so far.

I had a great experience purchasing from Premier Bidets: excellent service, fast delivery, and extremely careful packaging to ensure everything arrived in perfect condition.

The TOTO Washlet S7A has been fantastic so far. Installation was simple, and the features like auto flush and auto lid open/close truly elevate the experience. It's sleek and low-profile, blending in seamlessly with the toilet.

The TOTO Drake is, in my opinion, the best toilet TOTO offers. It has outstanding flush performance, is easy to clean, and has completely solved the clogging issues I had with my previous toilet.

This toilet and bidet combo is a game changer. Highly recommend if you're looking for comfort, performance, and reliability.

Premier Bidets delivered the washlet on time, in perfect condition. They were great to work with before the sale too, very responsive on chat. The washlet itself is fantastic - works as advertised, with nice features like nightlight and auto-open.

When visiting Japan we experienced this amazing toilet everywhere we went and knew we wanted one for our home, but thought it would be very expensive in the US. We did some shopping around and bought one online and had it installed. Although not inexpensive, it cost less than we thought and our regular plumber easily installed it. I works perfectly and we love it. It salutes us upon approach, it flushes by itself, it lights up at night when in use. It is easy to clean and regularly cleans itself and us. The best toilet ever and looks great (for a toilet) too.

Purchased with Premier Bidets. Such a great experience. When the first item came damaged.... no problem....a new neorest arrived expeditiously. We love our Toto...Thanks

Great product at a great price. Extremely efficient service from Premier Bidets

Excellent customer service.

I love the heated seat and the unlimited warm water. It does a great job and I use less toilet paper. The controls are easy to understand. Highly recommend.

Delivery was quick and arrived safely with plenty of protective foam.

The S5’s updated horizontal remote from its predecessor feels much better to use from the wall and the night light helps when you need to go in the middle of the night and not blind yourself! Would order from here again if in need of another bidet and the price is right~

Haven’t installed yet but came on time and the price was the best.

I the whole purchase of the bidet was easy and very efficient. It couldn't be done any better. The Ultra-Nova is well worth the money. It is made with quality very easy instructions.

Hard to imagine going without it now. This bidet gets the job done and will save a lot of toilet paper while easing the load on our sewage treatment system. We will be retrofitting all toilets in our household with this unit. Dealing with Premier Bidets was great, very fair pricing, great quality, and quick service.

Highly recommended to all!

Tried non-Toto bidets, Toto C5, and now this. This $1000 bidets really does make a difference with the continuous hot water, deodorizing, and everything else. Premier bidets shipped quickly at an excellent price. Would recommend!

After four months of using this model, it is excellent. The heated toilet seat is excellent and the light on the side of the lid is optimal for using the bathroom at night. Besides the price being a bit high it's perfect! Highly recommend.

Separately, the Premier Bidet team was very helpful with questions and shipping.