I got a smooth transaction. Item was packed very well on a pallet. I will do more business in the near future.
This was a great purchase for us that we’ve been contemplating on making for awhile now. We found a great deal at Premier Bidets versus our local homestore and they shipped it out very quickly!
Purchased a bidet toilet seat from Premier Bidets. Easy process for order and delivery. Price was very market competitive. Delivery was free. Overall good experience. Would recommend them.
I purchased a James Martin vanity from Premier Bidets and Rob was so patient and helpful as I asked many questions prior to making a decision. Everything went smooth with the order but it was delivered with some cosmetic damage. Rob worked with James Martin and they are supposed to be sending me a repair kit and new cabinet fronts. I haven’t received them yet but I know that Premier Bidets will assist me if they don’t come as planned. I would definitely recommend this company for your remodeling needs.
Life is not always a quiet stream, when I ordered my new Toto Washlet it was said to me it will arrive in the next 10 days. Unfortunately it was 2025 a couple of weeks before Christmas and Primer Bidets was meeting an abundance of orders and difficulties with freight that made my delivery impossible on time. It took them a little while to really know when they would be delivering. I had a nice commercial on phone and he understood it was not capricious of me but a real need to receive it before the end of the year. He promised to give me an answer as soon as he will be sure of his answer. I had to wait 48 hours before I received a mail giving me the exact day my order will arrive at my door. And it did even if we had a snow storm the previous night leaving us with 5” of snow. Delivery was very well done by a nice person very helping in these difficult circumstances. Thank you to ADF too. Now the new toilet has been installed, it works like a breeze. It makes me feel I stepped from the Stone Age to the 21st Century. I look at my toilet paper rolls now and wonder how many more trees We the privileged one having a smart toilet we will contribute to save ? Hygiene, comfort make them only a luxe because of the cost but certainly
not for the functionality . Toto is my second toilet I owned and it really deserves its reputation of the top of the list.
Very satisfied with the service.
Product arrived sooner than expected.
These bidets are a life changing experience
I ordered this from Premier Bidet because they had the best price. When I inquired about shipping the Toto S5 via a faster method I spoke to a person name Rob in customer service who was super helpful and very chill. I received my bidet in 2 days and it was simple to install. Overall an excellent experience with Premier Bidet
Thank you for your service in obtaining this seat. The process was seamless and the order arrived as represented.
My first bidet purchase and the experience with Premier Bidets was excellent. I bought the Toto S5. The price, the purchase, the delivery were all exceptional.
I ordered 3 of these bidet seats -- in 2 different colors. Two were back ordered (which I knew when I placed the order). Premier Bidets clearly communicated with me about expected delivery dates. Happily the seats were re-stocked ahead of schedule, and Premier Bidets gave me a heads-up about that. The seats arrived in fine condition. I am really pleased with Premier Bidets throughout the ordering, waiting, and shipping process.
Very nice unit and dealership is very nice to work with. Very good pricing. This was the lowest price dealer. I love the unit. My first time but it is really an amazingly clean experience. Wand going back and forth is excellent engineering.
Upgraded to the Toto S7. Worth the price. Installation was easy. Perfect fit, but then we already have a Toto Ultramax toilet. I think Toto's installation instructions made a simple process appear more complicated than necessary. Premier Bidets definitely had the best price on the S7. Ordering and shipment was a smooth process. I would not hesitate to buy from Premier Bidets again.
Great to deal with. Very good communication throughout the order and delivery process. Ordered 2 Toto S5 washlets and couldn’t be more pleased with our purchase from Premier Bidets.
Purchased the Toto S5 from Premier Bidets and it works great! The wife loves it! Couldn’t be happier with the quality and features.
I ordered a Toto S3 washlet during Black Friday which was delayed due to the item being out of stock. They were very responsive about delivery status which I appreciated. Package was delivered in great condition. I couldn’t be happier with the washlet. Feels like I’m in Japan all over again!
I ordered from Premier Bidets. The items were delivered quickly, but would have preferred white glove delivery. All was well-packed and easily installed. Team at Premier Bidets was very helpful inland communicative after the purchase. Would def purchase from them again.
Well packaged, easy to install with good instructions. Still fine-tuning the washing - so many options. A joy to finally have a good bidet.
Premier Bidets had the best Black Friday or Cyber Monday deal on the bidet I wanted by far. The shipment was a little delayed but I was fine with that since they provided periodic updates and for the price I was willing to be patient. I received the bidet without any damage so overall the experience with Premier Bidets was good. I would buy from them again. As for the bidet itself it works great. I should have gotten it years ago.