Premier Bidets Reviews

Unfortunately my product arrived with slight damage. I reached out to Premier Bidets and they immediately sent me a replacement that arrived about 3 days later. It was a wonderful experience working with this company, and I love my product.

I used to think bidet's were for old, eccentric folks with lots of money but after owning ours for a week, I can't believe I went this long without one. The service at Premier Bidets was on-point and it's nice to see the folks there have a great sense of humour given the nature of their business. I spoke to the owner as well as a young lady and both were great to deal with. Pricing was also lower than the other companies I had looked into. I would 110% recommend doing business with this company and I would 100% recommend the Toto S7A Washlet!

Premier Bidet and Justine provided excellent customer service and very reasonable prices. Justine was very responsive, knowledgeable and professional and worked with her manager to provide the best prices on the internet. The product was delivered on time and also through a delivery service that provided good customer service. Everything was done perfectly from the beginning to the end! I highly recommend this family business!

My family has the S7A bidet for a few months now and it is great. The water pressure and fan are perfect. We had 2 different brand bidets before this one. They were good, but this Toto is so much better.

Best price I found, easy to install. Great customer service. Very happy customer. Washlet is awesome, happy we went with the S7A.

This bidet is great. Easy to install, quick shipping and such a good price. Highly recommended

Ordering and delivery were great with Premier Bidets and a good deal on the latest model. This is the 3rd washlet we've installed over time and the move from a pressure sensor to an embedded person detector makes setup a bit easier. The instruction document pictograms are a bit less intuitive if I recall the previous set correctly and there are a lot of setup instructions that seem to only apply to a controller that is locked down, and don't make use of the buttons/selections on the back side of the controller. I do prefer the small screen on the back of the previous controllers though. Those adjustments seem much more intuitive and easier to customize. Two steps forward, half step back.

Love the toilet. Can’t overstate how nice the auto open/close/flush is. Very nice looking but still tall enough for comfort

Top quality engineering. Enjoying the hands free experience along with heated seat. Happy with my investment.

Easy transaction and fast delivery, in safe condition. Read measurements and height etc. I’ve seen reviews complaining about height etc. though was clear in details and description. We saw and used this style bidet in LV Bellagio, we upgraded to the nickel finish. Had professional plumber install, so research, if was pricey. But that’s at no fault of seller. We are very satisfied with bidet and craftsmanship.

The bowl was damaged during shipping. I contacted them, and they promptly shipped a bowl. They followed up with a call to make sure I was satisfied with product and service. Highly recommend the product and excellent customer service.

We ordered 2 Toto toilets and they arrived quickly and in excellent shape. Great communication on our order status and ship date!!!!

We ordered the Ultra-NOVA Bidet Seat, after several helpful discussions with the folks at Premier Bidets. They were running a discount at the time, but added a greater discount after we got the seat ... and they were happy to retroactively give me the greater discount. Unfortunately, the Ultra-NOVA Bidet Seat (which was very comfortable to sit on) did not really match our old toilet, so we decided to exchange it for a matching toilet/bidet-seat (which we will also be getting from Premier Bidets). Premier BIdets sent me the return UPS label as soon as I asked for it. So I cannot say much about the Ultra-NOVA seat (we never hooked it up to the water supply), but cannot say enough good things about Premier Bidet!

We love our new Toto Washlet seat. Don’t tell anyone, but I stopped standing up to urinate because the heated seat is so nice to sit on. The whole package is top-notch Japanese quality. Installation took a while because I was being careful, but it would only take 15-20 minutes if I had to do it again. Delivery was long but it was Christmastime. I was disappointed that the “Shop” app I was instructed to use was useless, inaccurate and filled with ads. Otherwise, I recommend the Washlet and Premier Bidets

Amazing customer service and advice, we went with the ultra nova + and couldn’t be happier.
Thanks

Great service quick delivery

We love our bidet!! Our butts thank us daily.

We haven’t found anyone to install it yet, but the ordering process was wonderful. Flawless.

Excellent service. Excellent pricing. Very fast delivery! All around Excellent! Highly recommend!

This toilet seat is great! I'll sing it's praises to anyone who will listen. I really love all the features. Having a nice warm seat and warmed water for my rear end really makes this next level compared to a bidet like the Tushy. Is it ugly? Sure. But it's in the bathroom, so who cares? My wife apparently... Butt (see what I did there?) it makes the whole #2 experience a thousand times better than a normal non bidet toilet. I suffer from some problems with my rear and this has made a huge difference in the frequency of flare ups. If you have a big rear, make sure you go with the elongated version as the round version is a bit tight for a big rear. Couldn't recommend this bidet and Premier Bidet's service any more. I was able to pay for this with my HSA funds, which was great, since this is medical necessity for some folks. Shipping was quicker than expected too! I will 100% buy from Premier Bidet's again in the future if I ever need another bidet or bidet toilet!

Decided on this purchase after a recent trip from Japan (of course). We've had the water pressure bidets (non-electric) for years, but had no idea what we were missing! The warm seat and all the features of the S7 were amazing. We have now been using it for about a month and are never going back. Also, premierbidets is a fantastic retail experience - we got a great deal and it was delivered to us promptly with no issues.

TOTO Washlet S7 Bidet Toilet Seat

Had a wonderful experience with Premier Bidets. Their customer service is amazing. The information on their website was so helpful in choosing the right bidet. Bidet was easily installed. They also had the best price I was able to find -better than Lowe’s and Home Depot, and they even gave me a military discount.

We are very happy with our purchase of the Toto G5A from Premier Bidets. John took time with me on the phone to be sure I purchased the best model for me at the best price! I will use them again for our next purchase!

I purchased from Premier Bidets because they had the best price I could find on the Toto Washlet s7a. I texted them a question at 10pm at night any they responded right away. That’s excellent customer service. The Toto washlet is incredible. I would recommend to anyone.