Premier Bidets Reviews

Great product very easy to put together great features

I had very good experience with this company. It was a pleasure to work with them.

Ordered two Toto toilets, and no one could beat their price. Customer service was great the entire time, and the order arrived safely and in tact. Highly recommended

Love this towel warmer from ICO. Perfect fit for limited wall space. Holds quite a few towels and robes. Premier Bidet has great prices, easy site to order from and quick shipping.

Bidet works perfectly, no issues with delivery. Super professional company, I highly recommend!

Bought a Toto S5 from Premier Bidets. The bidet is incredible and greatly reduces our consumption of toilet paper. The bidet was shipped fast and in perfect condition.

A great bidet at a great price delivered quickly and in perfect condition- the exact experience I want when ordering online. I highly recommend Premier Bidets!

We really like the Eco Nova.All the functions work is advertised. No problems with the remote. The dryer works great. The only thing keeping me from give it five stars is the water pressure could be a little stronger . I was led to believe it had a turbo mode when comparing with other brands.

We love our bidet! I’ll never live in a house without one again. Premier Bidets was very responsive. Love!

Premier Bidets was great to work with! They helped me find the right product and we LOVE it!

Works great. Thinking about buying a second one.

Great customer service by Premium Bidets! Product was as advertised. I would buy from them again for future bidet purchases.

Shopping for our Toto S5 at Premier Bidets was simple, fast, and a real pleasure. We love our S5 and how clean we feel - we barely use the other bathroom now! Our bidet was delayed due to shipping problems caused by the regressive tariffs but Premier Bidets kept us informed through the entire process, letting us know when it would be available for delivery. Their service was excellent!

I purchased a VOVO bidet toilet through Premier Bidets and overall have been very pleased with both the product and the customer service. The VOVO has been a solid product for its price point and offers a lot of features and value compared to more expensive options.

Unfortunately, the first unit I received had a defective component. What impressed me, however, was how Premier Bidets handled the situation. They responded quickly, sent out a representative promptly, identified the issue, and replaced the defective part without unnecessary hassle.

Things do not always go perfectly with products, but customer service is really tested when something goes wrong. In my experience, Premier Bidets stood behind what they sold and resolved the issue professionally and efficiently. Based on my experience, I would purchase from them again.

I ordered Toto S5 from them and the delivery is prompt and great follow up and customer service. Highly recommend!

I purchased from Premier Bidet. A lovely company. I wish I could give this a 5. I love the warm seat. I purchased bc of the sanitizing feature. Love that! Looks nice. BUT the water pressure is just so so. It does not have high pressure which sometimes would be nice as an option.

10/10 experience and we got to use HSA! The process was so easy. We did the quiz then purchased the one that was recommended. We were able to use HSA by following the prompts from the website. Delivery was quick and set-up was so easy! Will definitely be back for future purchases.

Easy to install, simple to use, and offers excellent value for money.

We have actually ordered from Premier Bidets multiple times now. I love being able to call in to their friendly customer service with any questions during the ordering process. We now have Toto S7A's on all toilets in the house! These washlets are amazing, fit on almost any toilet (round or elongated), and have every feature imaginable. I wouldn't hesitate to recommend them to anyone.

We purchased the TOTO G5A from Premier Bidets and have been extremely happy with both the product and the shopping experience. It works perfectly, and our kid absolutely loves it — it even helped improve her constipation situation. We ordered during the busy Christmas season when shipping delays were common, but the Premier Bidets customer service team was very responsive and promptly helped arrange delivery. Great product and excellent customer support overall.

Excellent experience with pricing, ordering, shipping, and the product. Would not hesitate to order from Premier Bidets again!

Bidet was delivered very quickly. Installation was quick. I did need assistance from a friend that had recently installed his own bidet. Very pleased with the functionality of the bidet. So glad I ordered.

I am very happy that I was able to purchase a top-brand, excellent bidet at a very affordable price through Premier Bidet. Especially since the round shape is usually more expensive, I still had a 100% satisfying purchase. Their customer service is great and very prompt, and I highly recommend them.

Premier Bidets provides stellar customer service and answers questions promptly. They also stand behind their price match offer, so there's no reason to shop elsewhere.

We purchased a Toto NX1 from Premier Bidets and now we are purchasing another 2 of these. The first one arrived as promised - quickly and in perfect condition.

The support from Premier Bidets is GREAT. Justine has helped with the purchase of these 2 additional units and I could not have done it without her help.

IMHO, a great company to purchase from. They seem to do all the right things for the right reasons.

We ordered the Ultra-NOVA Bidet Seat, after several helpful discussions with the folks at Premier Bidets. They were running a discount at the time, but added a greater discount after we got the seat ... and they were happy to retroactively give me the greater discount. Unfortunately, the Ultra-NOVA Bidet Seat (which was very comfortable to sit on) did not really match our old toilet, so we decided to exchange it for a matching toilet/bidet-seat (which we will also be getting from Premier Bidets). Premier BIdets sent me the return UPS label as soon as I asked for it. So I cannot say much about the Ultra-NOVA seat (we never hooked it up to the water supply), but cannot say enough good things about Premier Bidet!

Ordered a Toto Washlet S7A Bidet Seat from Premier Bidets and couldn’t be happier. The information on their website helped me decide which bidet was right for me and Justine helped me get a quote for shipping to Hawaii. The pricing at Premier Bidets was the lowest I could find anywhere (even with the higher shipping costs to Hawaii) and I was amazed at how quickly it was shipped and delivered.

Ignores customer's request, not responding to customer emails.
Won't buy anything from PB any more.

We just ordered a Toto S7a with the Toto Aquia IV toilet. We were inadvertently sent the wrong product. John and the staff at Premier Bidets were professional and promptly fixed the situation and sent us the correct product. It's so refreshing to deal with a company where you can get quick responses and excellent customer service on the phone. I can't say enough about our new Toto seat and toilet and the amazing service we received. We are very satisfied all around. I would definitely order from Premier Bidets again.