Unfortunately my product arrived with slight damage. I reached out to Premier Bidets and they immediately sent me a replacement that arrived about 3 days later. It was a wonderful experience working with this company, and I love my product.
I used to think bidet's were for old, eccentric folks with lots of money but after owning ours for a week, I can't believe I went this long without one. The service at Premier Bidets was on-point and it's nice to see the folks there have a great sense of humour given the nature of their business. I spoke to the owner as well as a young lady and both were great to deal with. Pricing was also lower than the other companies I had looked into. I would 110% recommend doing business with this company and I would 100% recommend the Toto S7A Washlet!
Thank you for taking the time to leave such a glowing review about your experience with the TOTO Washlet S7A and Premier Bidets. Thank you for choosing Premier Bidets and for recommending us to others. We look forward to serving you again in the future! :)
Premier Bidet and Justine provided excellent customer service and very reasonable prices. Justine was very responsive, knowledgeable and professional and worked with her manager to provide the best prices on the internet. The product was delivered on time and also through a delivery service that provided good customer service. Everything was done perfectly from the beginning to the end! I highly recommend this family business!
Thank you for sharing your positive experience with our customer service and TOTO G5A. Thank you for choosing Premier Bidets and we hope to serve you again in the future!
My family has the S7A bidet for a few months now and it is great. The water pressure and fan are perfect. We had 2 different brand bidets before this one. They were good, but this Toto is so much better.
Thank you for taking the time to share your experience with theTOTO Washlet S7A! We appreciate your loyalty and we hope to continue exceeding your expectations. Thank you for choosing Premier Bidets :)
Best price I found, easy to install. Great customer service. Very happy customer. Washlet is awesome, happy we went with the S7A.
Thank you for your kind words and for choosing TOTO Washlet S7A! We appreciate you choosing Premier Bidets. Happy washing!
This bidet is great. Easy to install, quick shipping and such a good price. Highly recommended
Thank you for your kind words for theTOTO Washlet S7A. and for choosing Premier Bidets!
Ordering and delivery were great with Premier Bidets and a good deal on the latest model. This is the 3rd washlet we've installed over time and the move from a pressure sensor to an embedded person detector makes setup a bit easier. The instruction document pictograms are a bit less intuitive if I recall the previous set correctly and there are a lot of setup instructions that seem to only apply to a controller that is locked down, and don't make use of the buttons/selections on the back side of the controller. I do prefer the small screen on the back of the previous controllers though. Those adjustments seem much more intuitive and easier to customize. Two steps forward, half step back.
Hi there! Thank you for taking the time to leave a review for the TOTO Washlet S7A. We appreciate your support and hope you continue to enjoy your new washlet! Thank you for choosing Premier Bidets :)
Love the toilet. Can’t overstate how nice the auto open/close/flush is. Very nice looking but still tall enough for comfort
Top quality engineering. Enjoying the hands free experience along with heated seat. Happy with my investment.
Thank you for leaving such a positive review for the TOTO Neorest LS. Please do not hesitate to reach out to us if you have any questions or concerns. We are always here to help. Thank you for choosing Premier Bidets! :)
Easy transaction and fast delivery, in safe condition. Read measurements and height etc. I’ve seen reviews complaining about height etc. though was clear in details and description. We saw and used this style bidet in LV Bellagio, we upgraded to the nickel finish. Had professional plumber install, so research, if was pricey. But that’s at no fault of seller. We are very satisfied with bidet and craftsmanship.
Thank you for taking the time to leave a review for the TOTO Neorest LS and for choosing Premier Bidets! :)
The bowl was damaged during shipping. I contacted them, and they promptly shipped a bowl. They followed up with a call to make sure I was satisfied with product and service. Highly recommend the product and excellent customer service.
We are so glad to hear that you are happy with the TOTO Neorest LS and our customer service. We appreciate the recommendation and we look forward to serving you again in the future. Thank you for choosing Premier Bidets! :)
We ordered 2 Toto toilets and they arrived quickly and in excellent shape. Great communication on our order status and ship date!!!!
Thank you so much for taking the time to leave a review for the TOTO G5A and for choosing Premier Bidets! We hope you enjoy your new toilets! :)
We ordered the Ultra-NOVA Bidet Seat, after several helpful discussions with the folks at Premier Bidets. They were running a discount at the time, but added a greater discount after we got the seat ... and they were happy to retroactively give me the greater discount. Unfortunately, the Ultra-NOVA Bidet Seat (which was very comfortable to sit on) did not really match our old toilet, so we decided to exchange it for a matching toilet/bidet-seat (which we will also be getting from Premier Bidets). Premier BIdets sent me the return UPS label as soon as I asked for it. So I cannot say much about the Ultra-NOVA seat (we never hooked it up to the water supply), but cannot say enough good things about Premier Bidet!
Thank you for your kind words and for choosing Premier Bidets! We apologize that the Ultra-NOVA Bidet Seat did not match your toilet, but we are happy to help you exchange it for a matching one. Just let us know if you need further assistance. We are here to help!
We love our new Toto Washlet seat. Don’t tell anyone, but I stopped standing up to urinate because the heated seat is so nice to sit on. The whole package is top-notch Japanese quality. Installation took a while because I was being careful, but it would only take 15-20 minutes if I had to do it again. Delivery was long but it was Christmastime. I was disappointed that the “Shop” app I was instructed to use was useless, inaccurate and filled with ads. Otherwise, I recommend the Washlet and Premier Bidets
Thank you for your positive review about the TOTO Washlet. We apologize for the inconvenience with the 'Shop' app and we will take your feedback into consideration for future improvements. Thank you for recommending our Washlet and Premier Bidets. If you ever need any assistance, please don't hesitate to reach out to us. Happy washing!
Amazing customer service and advice, we went with the ultra nova + and couldn’t be happier.
Thanks
Thank you so much for your kind words for the Ultra-NOVA Bidet Seat and our customer service. We appreciate your support and hope you continue to enjoy your bidet seat. Thank you for choosing Premier Bidets!
Thank you for taking the time to leave a review for the TOTO Washlet S7A. If you have any questions or concerns, please don't hesitate to reach out. Thank you for choosing Premier Bidets!
Thank you for your fantastic review and for choosing TOTO G5A! We appreciate you choosing Premier Bidets :)
Hi there! Thank you for taking the time to leave a review TOTO Washlet S7A. We're so happy to hear that your ordering process went smoothly. Please don't hesitate to reach out to for any assistance. We're always here to help! Thank you for choosing Premier Bidets :)
Excellent service. Excellent pricing. Very fast delivery! All around Excellent! Highly recommend!
Thank you so much for taking the time to leave such a positive review for the TOTO Washlet S7A! Your recommendation means a lot to us. Thanks again for choosing Premier Bidets :)
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This toilet seat is great! I'll sing it's praises to anyone who will listen. I really love all the features. Having a nice warm seat and warmed water for my rear end really makes this next level compared to a bidet like the Tushy. Is it ugly? Sure. But it's in the bathroom, so who cares? My wife apparently... Butt (see what I did there?) it makes the whole #2 experience a thousand times better than a normal non bidet toilet. I suffer from some problems with my rear and this has made a huge difference in the frequency of flare ups. If you have a big rear, make sure you go with the elongated version as the round version is a bit tight for a big rear. Couldn't recommend this bidet and Premier Bidet's service any more. I was able to pay for this with my HSA funds, which was great, since this is medical necessity for some folks. Shipping was quicker than expected too! I will 100% buy from Premier Bidet's again in the future if I ever need another bidet or bidet toilet!
Thank you for taking the time to leave such a positive review for the TOTO Washlet C5.. Thank you for choosing Premier Bidet's and we hope to serve you again in the future if you ever need another bidet or bidet toilet. Have a great day!
Decided on this purchase after a recent trip from Japan (of course). We've had the water pressure bidets (non-electric) for years, but had no idea what we were missing! The warm seat and all the features of the S7 were amazing. We have now been using it for about a month and are never going back. Also, premierbidets is a fantastic retail experience - we got a great deal and it was delivered to us promptly with no issues.
Thank you for your fantastic review of the TOTO Washlet S7. We agree, once you experience the warm seat and other features, there's no going back! Thank you for choosing Premier Bidets! Happy bidet-ing!
Thank you for your feedback and choosing Premier Bidets! :)
Had a wonderful experience with Premier Bidets. Their customer service is amazing. The information on their website was so helpful in choosing the right bidet. Bidet was easily installed. They also had the best price I was able to find -better than Lowe’s and Home Depot, and they even gave me a military discount.
Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with TOTO Washlet S7A Bidet Seat and our customer service team. We appreciate your support and thank you for your service. Happy bidet-ing and thank you for choosing Premier Bidets! :)
We are very happy with our purchase of the Toto G5A from Premier Bidets. John took time with me on the phone to be sure I purchased the best model for me at the best price! I will use them again for our next purchase!
Thank you for taking the time to leave such a positive review of TOTO Washlet G5A. It was a pleasure assisting you and we look forward to serving you again in the future. Thank you for choosing Premier Bidets! :)
I purchased from Premier Bidets because they had the best price I could find on the Toto Washlet s7a. I texted them a question at 10pm at night any they responded right away. That’s excellent customer service. The Toto washlet is incredible. I would recommend to anyone.