Contemporary / Elongated
Great price, quick ship. On arrival, outer box was perfect so I did not open right away. Once I did, saw some warehouse (?) damage on the inner Toto box - maybe a one-inch gash in the box. Was concerned this could indicate inner damage, and the policy is no returns once the inner box is opened (for hygiene reasons, etc.). Got an immediate response to my email inquiry, which was very reassuring. Actual product was perfect inside. Just installed. Bit of a learning curve but seemingly the closest to the true Japanese experience in a non-commercial-grade product. Low profile. If your water supply is on the left (like ours), you will get a long "ear" of hose behind the unit, but that's fine. Some phantom "self-cleaning" action at night that does not disturb us and can be toggled off. Commercial-grade look and feel to the removable wall-mounted remote. As others have said, programming comes with clear instructions but is very non-intuitive -- almost every action involves pressing a random series of buttons unrelated to the actual function (!) to unlock a hidden menu.
The Toto S7 IS AMAZING and worth the price. A great product with fast shipping
White / Elongated
The shipping is faster than I had anticipated and the packaging is sturdy. The ordering process is easy and the communications from Premier Bidets is clear. Thinking of buying another one for the downstair bathroom.
White / Elongated
We have had a Toto washlet since 2020. It is still working well and this one went into the upstairs bath. Everything is great about the unit, though I hate that only the most expensive version now comes with automatic seat lift. Still at way less than half the cost of our older model it has all other desired bells and whistle. Other than running a dedicated outlet, install takes about ten minutes.
We really loved shopping at Premier bidets. The customer service was excellent and the aftercare was extremely professional. We have three premier bidets and keep coming back. The thing we love most about premier bidet is that it cleans itself and it is very user-friendly. I highly recommend getting one.
We love our Toto bidet it is amazing. In fact we have a total of three in the house.
Pecan / Arctic Fall Solid Surface Top
I'm very happy with the James Martin brookfield Vanity, It was very well made and worth the price. Delivery was sooner than other places I had looked at.
Ordering was easy and staff followed up on questions. I am very happy with the entire experience.
Smokey Celadon / White Zeus Silestone Top
We LOVE the new James Martin Brittany 30" Single Vanity! The color of the vanity (sage green) and the porcelain bowl are just what we expected. And the many drawers are so convenient! It's perfect!
Not sure why we waited ao long to get a bidet but this thing is life changing. Install was quick and easy (had to add an electrical outlet so thats probably why I proscrinated lol) and we just love all the features such as the tankless water heating and pretty instant seat warmer (if you run it in eco mode so it doesnt stay warm all the time) We are so happy with this purchase and with Premier Bidets who shipped the item very quickly and had the best price around. 100% recommend Premier Bidets and the Toto S5!.
White / Elongated
TOTO Washlet S5 Bidet Seat SW3446#01
After my second trip to Japan, I realized a bidet wasn’t just a luxury, it was something I truly needed at home. The Toto S2 hits the perfect quality-to-price point and delivers way more than I expected for the cost.
What I love most is the comfort and thoughtful features: a warm toilet seat, instant warm water, dryer, night light, and self-cleaning functionality. It’s incredibly comfortable, easy to install, and simple to maintain. Compared to other bidets on the market, the Toto S2 feels very affordable without sacrificing quality or features.
My shopping experience with Premier Bidets was excellent. Ordering was straightforward, and when I accidentally ordered the round seat instead of the elongated version, their team was incredibly helpful. They made the exchange quick and easy with low effort on my end, which I appreciated. Great product and great service all around.
Thanks so much for the awesome review, Carson! It sounds like your trips to Japan officially changed your life and we love that the TOTO Washlet S2 brought that everyday comfort home with you. Warm seats, night lights, and spa-level features really do spoil you fast. We’re also glad our team could make that seat swap easy. Great product and great service is always the goal!
We were unsure if we would like this smart toilet and if it would be worth the price.After 2 weeks we are both very happy.The purchasing process was pleasant and flawless with premier Bidets.We love the heated seat, the bidet, the self opening and flushing and closing and the led lights. The self cleaning mode is cool too. Unit is worth the money!
Hi Dr. Marty, thank you for the fantastic review! We’re so glad the TOTO Washlet G5A won you over after those first couple of weeks sounds like it’s officially earned its place. Heated seats, auto open/flush, LED lights, it’s hard to go back once you’ve experienced it. We’re thrilled everything from purchase to performance felt worth it. Enjoy the smart-toilet life!
After my 2nd trip to Japan I realized I needed a bidet at home more than anything.
The model hits at the perfect quality/ price point with plenty of features. Warm toilet seat, instant warm water, dryer, night light, self cleaning. It’s a game changer.
Easy to install and maintain. Great service too when I accidentally ordered the round instead of elongated.
Thanks for sharing, Carson! It sounds like Japan worked its magic, and the TOTO Washlet S2 was the perfect way to bring that comfort home. From the warm seat to the night light and instant warm water, it really is a total game changer. We’re also glad our team could quickly help with the seat mix-up. Enjoy every pampered visit!
Premier Bidets delivers! The price was fantastic, the delivery was super quick and well packaged, the install was a piece of cake after getting an electrician to put in an outlet and we're very happy with the Toto washlet. I would definitely recommend getting it from Premier Bidets!
Hey there Dan, thanks so much for the great review. We’re thrilled to hear everything went smoothly and that the TOTO Washlet S5 is making you happy from day one. Once that outlet’s in, it really is smooth sailing and totally worth it. We truly appreciate the recommendation and hope you enjoy every upgrade-worthy visit!
Premier Bidets made it easy to find the best model bidet for my house and they also had the best price. The item came in FAST and we love it. The heated seats, multiple cleaning modes and dryer are amazing and changed our bathroom experience for the better. Highly recommend!
Thanks for the awesome review, Aaron! We’re so glad we could help you find the perfect fit and that the TOTO Washlet S5 arrived lightning fast and lived up to the hype. Heated seats, multiple wash modes, and the dryer really do level up the whole bathroom experience. We truly appreciate the recommendation. Enjoy the upgrade!
I bought the G5A during a holiday sale so it did some time for it to arrive. It is understandable given it is not a big corporation. Customer support was communicative about delays in shipping.
The packaging came secured and without damage. The toilet worked perfectly after installation. I would purchase from here again.
Hi Yong, thanks so much for your patience and kind words. We’re happy to hear the TOTO Washlet G5A arrived safely, installed smoothly, and is working perfectly. We always aim to keep communication clear especially during busy sale times. So we really appreciate your understanding. Enjoy your new setup, and we’d love to help you again anytime!
We got the shipment quickly. The installation was straightforward with the exception of the water line connection being slightly tricky to tighten. Otherwise, the product worked great and we enjoy it immensely.
Thanks for the great review, Rudy! We’re glad to hear your TOTO Washlet S2 arrived quickly and that installation went smoothly overall. Those water line connections can be a bit sneaky sometimes. Most importantly, we love hearing that it’s working great and being enjoyed. Welcome to the Washlet life!
Love my new Premier Bidet. This is my second purchase and the first has lasted 14 years. Couldn’t be happier.
Thanks for sharing, Joyce! We’re thrilled your TOTO Washlet S5 is your second Premier Bidet and that your first one lasted an impressive 14 years. Sounds like it’s safe to say you’ve found a long-term bathroom upgrade you can rely on! Enjoy the comfort and reliability for many more years to come.
love my new bidet. This is my second Toto and couldn’t be happier. Clean lines with powerful stream. Certainly does the job!!
Hey Joyce, thanks for the glowing review, We’re so delighted to hear your TOTO Washlet S5 is living up to your expectations, especially as your second Toto. Clean lines, powerful stream, and total comfort sounds like it’s doing its job perfectly. Enjoy your upgraded bathroom experience!
White / Elongated
I got a Toto S5 from Premier Bidets. Quick service and best online price. What can you ask more.
Thank you PB.
Thank you for the awesome review, Hong! We’re happy you scored your TOTO Washlet S5 at a great price and that our service hit the mark. Quick, easy, and comfortable. That’s how bathroom upgrades should be. Enjoy your new Washlet and all the comfort it brings!
Sedona Beige / Elongated
My wife has wanted one of these for years. I finally took the time to put electrical into the bathroom. I also purchased a new total toilet. Installation of both was very easy. Online YouTube videos helped the best. The air dry is the only thing on this unit that does not help a lot. If you want to wipe and then use air dryer that might work. But just using the dryer may take several minutes to arrive at the dryness you desire, if you have the time.
Thanks for the detailed review, EE! We’re so glad you and your wife finally got the TOTO Washlet S5 set up and that the installation went smoothly. Great call on using YouTube as a guide. It really makes things easier. Appreciate the honest note on the air dryer; it’s true it can take a bit of patience, but the overall upgrade is still well worth it. Enjoy your new bathroom setup!
First time bidet user and never looking back. This product was easy to install and such a nice upgrade. I love the retractable wand so otherwise the seat looks fairly normal.
Thanks for the awesome review, Joey G! We’re so glad your first bidet experience with the TOTO Washlet S5 was a hit. The retractable wand is definitely a game-changer, sleek, discreet, and super functional. Enjoy your upgrade and welcome to the “never going back” club!
Sedona Beige / Elongated
Great product and value. Comfortable seat with multiple options. I will be buying more.
Hi Frank! Thanks for the great review. We’re happy to hear you’re loving the TOTO Washlet S2. From the comfy seat to all those customizable options. Sounds like it’s a perfect fit, and we’ll be ready when you’re back for more.