Premier Bidets Reviews

Excellent product. It is a game changer. The best description for this bidet is “Hands Free”. You can walk into my bathroom and the lid opens, a light turns on and the wand mist sprays the bowl at the same time. Then just sit down and do your business, press a button if you need wiped then stand and leave. It closes the lid first then flushes.
oh, and say goodbye to underwear skid marks (needed to be said :)
And premier bidet’s support when I had an issue with the remote control was great.

Thanks-Tom

After traveling to Japan we purchased 2 of these for our Chicagoland home and 1 for our Florida Home.we enjoy this model. All were purchased through Premier Bidet who was excellent to work with. We give the highest ratings to them.

Purchased two of these and they are working out great. No problems.

We fell in love with these toilets after a trip to Japan. We decided to go for the entire toilet instead of the less expensive options. We are super happy with the design which fits well in our smaller space. We did this installation ourselves with no real questions. The Toto and independent online videos helped better understand the process. We were also happy with the delivery since everything came in one shipment and wasn’t damaged. If you are looking for a great Washlet and well designed, matching toilet, don’t hesitate on this combination.

We installed the THU857 ourselves—it was very easy and works great. We disabled the auto-flush feature (via a button on the back of the remote) because we prefer to flush manually using the new button included with the kit to add to the remote control. This beats using the toilet lever. That said, the default setting is auto-flush if that’s what you want so it flushes when you get up off the seat and no button presses needed. And you can customize the delay to certain times to flush after you get up.

One minor issue: the instructions mention connecting the water feed hose to either a white or black port on the new 857 based on hose length, but there’s only a single black port. We just used that, and everything works fine.

A heads-up: the Toto S7 remote triggered our Simplehuman touch-free soap dispenser — likely due to overlapping infrared frequencies—causing soap to squirt unexpectedly. We replaced it with the Umbra Otto Automatic Touchless soap dispenser, which isn’t quite as sleek but doesn’t react to the remote.

Premier Bidets was excellent—low prices, fast shipping, and great customer service. They confirmed compatibility, answered questions about the auto-flush settings, and made sure we had what we needed. Highly recommend and would buy from them again.

I bought 3 for my new house. They are the newer model.
I used to have a few hundred dollars budget which does its job right. This auto open/close function is a game changer. I no longer need to touch it at all.

This is a replacement for a bidet toilet I owned from another brand and the Toto out performs in all categories except the seating area. Premier bidet shipped the toilet quickly, and it arrived without damage, and their customers service rep walked me through the entire process and provided 5 star service. Thank you looking forward to doing business in the future.

We already owned a Neorest that we bought in 2021. I purchased this thinking that this might be nearly identical due to the features listed, and it being basically half the price of the Neorest. It's a nice bidet, but it is not as comfortable as the Neorest and it doesn't seem to have as good of a flush, but it still is better than non Toto bidets IMO. I would still recommend if budget is a concern, but the Neorest is a superior product as it should be by the retail price difference between the two.

The Bidet Toilet was just what the customer asked for. Install was easy and there have been no complaints.

The company is trustworthy and reliable. They will honor a lowering price on the product right away. Very fast shipping and item was packed with bubbles wraps insuring it'll will not break easily. I will definitely recommend to my friends and family.

Great unit and water pressure

Great bidet, and customer service highly recommend!

we ordered a Toto Washlet Bidet. It came on time. Easy to install-- I was replacing an older model (age 10 years) and it took about 30 minutes from start to finish. Price was much better than I found locally. I would order from them again. The Toto Washlet Bidet works perfectly

I had to talk my husband into buying this toilet. He was a bit skeptical at first but after a few days, he's a convert. I now have to bang on the door to get him out of the bathroom! It is so easy to clean too and we save so much money on not having to buy as much toilet paper. We love the sleekness of the wall hung toilet and the controls are very straight forward. If you can swing it, I strongly suggest you buy this bidet. You won't regret it.

My washlet came with a cracked water reservoir, but I don’t notice until a month after delivery when my contractor stated the install… the customer service team sent me a new water reservoir. Two days after the install, the second reservoir developed a small leak through an almost invisible crack… after contacting customer service, they sent another reservoir. There was no pushback, they just took care of me. This was superb service and they have earned a customer for life. I have been recommending premier bidets to all my friends that were in the market for a new bidet/toilet.

We recently purchased the total g5a toilet/bidet from premiere bidets.... it is an excellent product.. very clean, functional, wonderful features including heated toilet seat and light... Quiet and energy efficient too... easy to install with an experienced handyman... Good pricing and fast delivery from Premier ....
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TOTO Washlet S7A Bidet Seat

This is our second bidet. We’ve had it for about four months and could not be happier with this purchase. Every function works to perfection. It was very easy to install. This is the bidet for you!

This bidet works so well, and it is my first. All the features you need. I like the extra weight limit for the seat so you can sit on the seat to cut your toenails or for anything else you need to sit for. The customer service at Premiere Bidets was so helpful in helping me make my choice. Thank you!!!

I purchased the ultra nova bidet a couple of years ago and it did not disappoint . It is the state of the art bidet as it does everything it supposed to do. It was not hard to install and the owner of premier bidets was helpful in making my purchase. I strongly recommend this bidet and Premier Bidet

Ive never felt so clean, IBS no longer stops me from doing anything!

Premiere Bidets helped make the whole process seamless, from ordering to delivering a quality product! Would definitely use again if we upgrade.

This Toto Washlet was very nice as it looks and feels much more expensive than it actually cost. I put it in my main guest bathroom and everyone thinks it is like a 10k toilet. auto open and auto flush makes the process completly hands free so great for guests. had a good discount savings from Premierbidets though promotion and Like I said it looks ALOT more expensive that what I paid for it. (gotta go tankless!)

I bought a couple of different Toto toilet models from Premier Bidets in late 2024. After spending a few months slowly shopping around local stores and finding that all local stores and other online sites had the *same prices*, I was pleasantly surprised to see that PremierBidets.com actually sold them at a discount compared to my local stores -- especially after a seasonal sale made the gap even bigger!
Toilets were delivered in pristine condition on a pallet and I had them installed via a local plumber.
The Toto G5A has been a dream to use! Right out of the gate, it was already configured with smart defaults for when to open the lid, flush, when to close, temperatures, etc. - I never had to change a single default setting.
I've using this toilet on a daily basis and it has made going to the bathroom feel like an indulgent experience!

I ordered 2 AS toilets, service is superior. I shopped around and Premiere Bidet was the best price. I purchased 2 AS Toilets, and 1 flotation bath tub.